Frequently Asked Questions
Everything you need to know about our handcrafted wearable art.
Are the custom painted designs permanent?
Yes, we use professional-grade textile paints and heat-setting techniques to ensure all designs are permanent, water-resistant, and crack-resistant for long-term wear.
How should I wash my custom painted apparel?
To preserve the artwork, we recommend hand washing or using a gentle machine cycle with cold water. Always turn the garment inside out and air dry; do not use bleach or iron directly on the painted surface.
How long does it take to receive a custom order?
Since each piece is hand-painted to order, our standard processing time is 7-14 business days plus shipping. You will receive a tracking number as soon as your wearable art is ready.
Can I provide my own clothing for customization?
Currently, we only paint on our curated selection of high-quality fabrics to ensure the best paint adhesion and durability, but we are expanding our catalog regularly.
What is your return policy for custom items?
Because each item is uniquely made to your specifications, we do not accept returns or exchanges unless the item arrives damaged or there is a manufacturing defect.
Do you offer international shipping?
Yes, we ship our custom creations worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.